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…….. okay maybe a slight exaggeration I admit but employing a VA, the wonderful Helen Stothard, has seriously benefitted my business over the last six months. I got to know Helen through Twitter over a year ago and instantly liked the cut of her jib! We are both two plain talkers and had some good online banter. . . . → Read More: Why I couldn’t live without my VA….. As regular readers of this blog will know one of my major objectives for this year was to launch my first book and I’m delighted to let you know that it’s out now and available to buy. In conjunction with Nikki Pilkington and with the invaluable help of my virtual assistant Helen Stothard it’s called “30 Day Sales Challenge” Over . . . → Read More: 30 Day Sales Challenge now available! A friend of mine recently rang me to ask for a bit of advice. He’d just started a brand new business and I could tell by the tone of his voice that he was already,within weeks of setting up, ready to give up with it. You know when you can just sense something? He’d had so many people telling . . . → Read More: The one thing that really matters when you start a business Today I’m delighted to be interviewing TOM LAWRENCE, owner of TLC Business Supplies. TLC Business Supplies are based in Yorkshire and deliver office supplies, promotional gifts and workwear to thousands of UK businesses….along with free biscuits! Tom is pictured on the right and you might spot a resemblence to the American country & western singer Kenny Rogers although I can’t see . . . → Read More: Inside The Entrepreneur’s Mind : Tom Lawrence Today I’m delighted to be featuring SHARON WRIGHT, otherwise known as ‘The Dragon Slayer’ following her memorable appearance on the BBC TV series ‘Dragon’s Den’. Sharon is the award winning inventor of Magnamole and is a wonderfully inspiring speaker, author, and business mentor. She’s also one of the most down to earth people you could wish to know. Typically Sharon shared . . . → Read More: Inside the Entrepreneur’s Mind : Sharon Wright This time I’m interviewing my good friend Jez Hunt from www.TheClientRelationshipGuy.com. Jez helps businesses grow through developing profitable customer relationships. Jez again has a unique insight into what makes an entrepreneur tick. 1. How would you define an entrepreneur? It’s funny, but I’ve never really thought about this before, but to me, an entrepreneur is someone who sees an . . . → Read More: Inside the Entrepreneur’s Mind : Jez Hunt I come across lots of sales people who get really hung up about handling customer’s sales objections. So much so that it almost appears as as though they’re waiting for them to arise! In reality if we have successfully followed a persuasive selling sequence then they shouldn’t crop up because we will have successfully matched the benefits . . . → Read More: A-Z of Selling: O is for ‘Objection Handling’ Let’s face it …we’ve all been there. We’ve asked the right selling questions, identified the customer need, clarified the product benefits, asked for the order and they say: “It’s too expensive” Well….time for a quick reality check…despite what customers say it is actually rarely just about price alone. Customers rarely just want to buy the cheapest out there. If that . . . → Read More: What to do when a customer says ‘It’s too expensive’ 1. 90% of successful negotiation is down to preparation. Effective negotiators go to great lengths to plan the questions they will ask and the assumptions they will pressure test in order to get a totally clear picture of the current situation. 2. Set your ‘walk away’ point then forget about it. This is the breakpoint beyond which . . . → Read More: Ten Ways To Negotiate The Deal You Want GUEST POST FROM SHERIDAN WEBB OF POWER HOUR It’s cold. It’s dark. It’s gloomy. We are in the middle of the difficult economic period. Naturally small businesses need to focus on sales at this time, but how? Well we can increase our marketing activity, we could put on special offers. Many people (including myself) are entering . . . → Read More: Service Sells |
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